Consumer Privacy Statement
Our top priority is to provide you, our customer, with outstanding products and services. To achieve this goal, we must collect, maintain, and use certain personal and financial information. We recognize and respect your privacy concerns and expectations about this information. We want you to know about our privacy policies and practices.
Collection and Use of Customer Information
We collect, retain, and utilize information about you to operate our business and to shop loan products for you. We obtain information in a variety of ways (for example, directly from you in applications and from credit bureaus and other third parties).
Disclosure of Information
We do not sell your personal information to third parties for their independent use. Disclosure may occur under certain situations, including:
• showing your information to approved mortgage lenders for the purpose of securing a loan for you.
• giving your information to third parties (such as title companies and appraisers) for the purpose of securing a loan for you.
• whenever required by law
• to other recipients of combined statements
• to others with your consent
Protection of Information
We maintain appropriate procedures to protect the security of your information,. Employees receive training and understand the importance of confidentiality and customer privacy. We maintain passwords for all computers and websites and change them periodically. All paper files are in locked filing cabinets whenever there are no employees in the building. We have strict guidelines on were visitors are allowed to be and what they can see. When not needed, all personal information is professionally disposed of.
For Further Information
If you have any questions regarding these procedures and policies, you may contact the main office at 877-385-2156, by email to info@randmmortgage.com, or mail to:
R&M Mortgage, Inc.
1711 Crittenden Road
Rochester , NY 14623
